Decades of experience, modern technology, personal service.

Answering Specialists, Inc. was founded in the 1980s in Seattle, Washington, as an office suite management company. Over the years, we evolved our services to focus on what we do best: providing exceptional telephone answering services to businesses across the nation.

In 2004, we relocated our operations to beautiful Northern Idaho, leveraging VOIP technology to reduce operational costs while maintaining our commitment to quality service. This strategic move allowed us to offer more competitive pricing to our clients without sacrificing the personal touch that sets us apart.

By 2017, we had expanded our operations nationwide, employing professional operators across the United States. This expansion enables us to provide truly 24/7 coverage with English-speaking operators who understand the nuances of regional dialects and business cultures.

At Answering Specialists, Inc., we believe in providing a personal touch that larger call centers cannot match. We assign small groups of dedicated operators to specific accounts, ensuring they become familiar with your business and provide consistent, quality service.

Our fair billing practices set us apart from the competition. We bill by the call, not by the minute, and we never charge for junk calls like hang-ups, wrong numbers, fax tones, automated machines, telemarketing, or prank calls.

We hire only mature, competent, and articulate operators who represent your business professionally. With 24/7 live answering, no automated equipment, and no long-term contracts, we make it easy for businesses of all sizes to provide excellent customer service.

Our month-to-month agreements mean you're never trapped in a long-term commitment. We earn your business every month by delivering exceptional service, not by locking you into a multi-year agreement.