Articles & Insights

Receptionist vs Answering Service

Receptionist vs Answering Service

As a business owner or manager, you wear many hats: whatever your title, it doesn’t adequately (or fairly) describe everything you do. From managing day-to-day operations to handling customer inquiries, your plate is always full. When it comes to answering phone calls, you may be faced with the decision to hire an in-house receptionist or […]

Read More
Per Call vs Per Minute Billing

Per Call vs Per Minute Billing

As a business owner or manager, you understand the importance of having someone reliable and professional to handle your customers’ calls. With so many options available, it can be overwhelming to decide which one is best for your company. When choosing an answering service, one important question is: do they charge per call or per […]

Read More