Why A Live Operator Is the Better Experience for Your Callers

• Choosing an Answering Service

In today’s age of rapid technological advancement, the human touch in customer service has become a rare commodity. While businesses keep trying to streamline their operations with automation, something is inevitably lost in the process: genuine human interaction. At Answering Specialists Inc., we firmly believe that nothing can replace the warmth, and empathy a real […]

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Receptionist vs Answering Service

• Business Improvement

As a business owner or manager, you wear many hats: whatever your title, it doesn’t adequately (or fairly) describe everything you do. From managing day-to-day operations to handling customer inquiries, your plate is always full. When it comes to answering phone calls, you may be faced with the decision to hire an in-house receptionist or […]

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