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Recent Posts

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What Advantage Do Answering Services Have Over Answering Machines?

BY asi / October 23, 2024

Professionally-managed customer interactions can impact your brand’s image and overall success. This is business communication 101. Many companies...

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How Outsourced Phone Answering Boosts Productivity

BY asi / October 21, 2024

Strategic outsourcing helps improve efficiency and productivity in fast-paced business environments. Among the various tasks businesses can delegate,...

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Tips for Streamlining Instructions and Enhancing Efficiency

BY asi / September 19, 2024

Streamlining Instructions: How Proper Instructions Increase Productivity and Decrease Mistakes In the fast-paced world of customer service, every...

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Receptionist vs Answering Service

BY asi / May 03, 2024

As a business owner or manager, you wear many hats: whatever your title, it doesn't adequately (or fairly)...

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Per Call vs Per Minute Billing

BY asi / May 03, 2024

As a business owner or manager, you understand the importance of having someone reliable and professional to handle...

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Testimonials

What Our Clients Say

Affordable ApplianceAffordable Appliance
12:40 18 Oct 24
Great service at an affordable rate. As a one man show in the trades, it’s hard to answer the phone and work at the same time. And when you can’t answer the phone you lose jobs. They provided exactly what was needed, at an affordable rate, to keep my schedule full. Much appreciated.
Enrique FernandezEnrique Fernandez
18:41 09 Oct 24
Great service
William NesmithWilliam Nesmith
12:11 04 Oct 24
Excellent service....prompt and accurate relay of client messages. Highly recommended.
This is a great service for anyone running a small business or solo-practice that has limited staffing hours or needs a backup receptionist to handle calls during your closed hours. I have used ASI for years and it has helped my mind rest easy knowing that my clients have a live person to answer their call when I'm not available. They even has a protocol for emergencies which is essential when working in my field. Go with ASI and you won't regret it, it's simple, and pricing is fair when compared to paid hourly administration. Perfect for those seeking a quick and easy receptionist to help assist your operations.
Ebony WashingtonEbony Washington
18:32 17 Apr 24
The team goes over and beyond to assist our clients. I highly recommend
Al KnollAl Knoll
13:47 21 Mar 24
The Blue Spruce Inn & Suites in upstate NY has been continually pleased with the quality and professionalism of service that Answering Specialists has provided us over the years. Their warm and friendly manners give our guests the feeling that the representative on the other end of the line cares about their call. They capture the correct information in a timely fashion and relay it to out staff immediately. Thanks for providing great customer service!
Tim WelbaumTim Welbaum
18:39 28 Feb 24
As the owner of a mid-sized home care agency, I was hesitant to relinquish the direct communication with my clients and caregivers to a third party after hours. After seeing the stress melt away from my office staff due to the sheer number of non emergency calls eliminated after hours, it’s been worth every penny! Also, so affordable!! I would highly recommend this service as a must have in order to reduce the turn over among office staff due to the extreme stress of being on call after hours. If you’re considering, just do it. You’ll thank me and Answering Specialists, INC soon after ya do!!
Ahmad ZayedAhmad Zayed
19:38 07 Feb 24
We've worked with Answering Specialists for 4-5 years at least. Being in Hospice, I am glad and pleased with the type of service that is being provided when a patient or family member calls. Very compassionate and professional phone handlers, every time. Couple of hiccups over the years but always quickly resolved. Great service!
Johnny AdamsJohnny Adams
17:51 06 Feb 24
I have used this answering service for a long time. They provide a great service.
Steven MorrisSteven Morris
17:49 06 Feb 24
I have worked with Answering Specialists for years, I have always had great customer service and friendly operators. Great company to work with!
Chuck TomsonChuck Tomson
05:13 22 Dec 23
I have been in business in Bakersfield California since 1986 and many answering service. This is the best service I've ever used the delivery every call quickly My client also like there quite response
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